Laminmoor Limited

Who we are

Laminmoor Limited (referred to as “Roxy Music” “we” “us” or “our” in this policy) will always act in accordance with applicable law and this privacy policy when we use your personal information. We’re committed to safeguarding your information regardless of where you visit us from.

Data controller

Roxy Music is a limited company registered in 101 New Cavendish Street, 1st Floor South, London W1W 6XH, United Kingdom with a company number of 04053733 and is the controller in respect of your use of this site and our services (“Services”).

If you have any questions about this privacy policy, including any requests to exercise your data protection rights, please reach out to us at shop@whynowmusic.com

It is important to us that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during our time together.

You can update us at any time via email at shop@whynowmusic.com

Third party links

Our websites may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, so please refer to the privacy policies on such websites, which will govern the use of your data by these other sites.

What personal information we collect about you

Most of your personal information which we use is provided to us directly by you but some may come from other sources, depending on how you interact with our Services. The data we collect about you includes:

• Basic contact details including your name, title, address, phone number and email address.
• Order information including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
• Marketing and communications preferences. 
• Automated communications: We may collect and use information about your interactions with our website (such as items viewed, searches performed, or products added to your basket) to send you, if you agree or when permitted by law, automated emails including reminders about abandoned carts, searches, or browsing activity, to help you complete your purchase or discover relevant products.
• Location data: We may collect information about your approximate or precise location (for example, via your IP address or device settings) to personalise your experience, including showing relevant content, offers, or services available in your area.
• Date of birth: We may collect your date of birth where you choose to provide it, for purposes such as age verification, personalisation, and sending birthday-related offers or communications.
• Additional information you provide: We may collect other information you voluntarily submit to us, such as your interests, preferences, identity data and responses to surveys or forms. 
• Usage activity: We may also collect information about your behaviour on our website or apps to improve our services, personalise content, and enhance your overall experience.
• Social media: When an individual interacts with us through various social media networks or for example the social media buttons embedded into our website, we may receive some information about individuals that they permit the social network to share with third parties. The data we receive is dependent upon an individual’s privacy settings with the social network. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services.
• Email communications date stamp that the email was opened, links accessed from the email, unsubscribe preferences, device and browser information, first page viewed.
• Aggregated Data: We also collect, use and share Aggregated Data such as statistical or demographic data for a variety of business purposes. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage activity to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

What we use your personal information for 

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information for the following purposes:

• Providing Products and Services. We use your personal information to provide the Services you’ve requested, such as processing payments, fulfilling orders, sending account-related notifications, managing your account, arranging shipping, handling returns/exchanges and enabling you to post reviews. To communicate with you for customer support purposes and to maintain our business relationship and be responsive to your needs.
• Marketing and Advertising. We use your personal information for marketing purposes, if you agree or if you are a customer, including sending marketing communications via email, text message, and displaying ads for products or services. This helps us customise our Services and ads on our website and other sites. We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. We may use artificial intelligence and automated decision-making technologies to analyse your activity, preferences, and interactions with our website or communications in order to suggest products, services, or content that may be of interest to you. To conduct market research, send gifts or communicate with you to test, enhance, update or monitor the Services provided to you, or diagnose or fix technology problems.
• Security and Fraud Prevention. We use your personal information to identify and address any potential fraud, illegal activity or malicious behaviour. When you create an account, it’s essential to safeguard your login information. We strongly advise against sharing your username, password, or access details with others. If you suspect your account has been compromised, please get in touch with us promptly.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Or, where we need to comply with a legal or regulatory obligation.

Information we collect through cookies

We want to make sure you have a great experience using our Services, so we collect information about how you use them. We do this using cookies, pixels, and similar technologies. This information, called “Usage Data,” includes details of how you use our website, the device you’re using, your web browser, your internet connection and your IP address. This helps us improve your experience and provide you with a better service. You have the choice regarding the type of cookies you accept, apart from essential cookies, which are required for the site to function.The types of cookies we use include: 

Strictly necessary cookies.

These cookies help you to use our website through enabling the basic functions such as page navigation and adding items to your basket when making purchases. These are auto selected when you first visit any of our sites as they cannot function properly without these cookies in place.

Functional cookies.

These cookies support additional functionality and will remember your location, language and other settings to provide you with a personalised experience while visiting our website.

Analytical and performance cookies.

We use these to track technologies on our websites and give us a better understanding of how you interact with us when browsing online. This then helps us improve our sites to give you the best possible experience.

Targeting cookies.

These cookies help us track you between different websites and help build a profile of your interests and show personalised ads.

Usage Data. 

For more specific information about the Cookies that we use related to powering our store with Shopify, seehttps://www.shopify.com/legal/cookies.

Scripts, web beacons and pixel tags:

These technologies may be deployed on the website or by third-party service providers and may be used to monitor user interactions, collect, process, and use personal data in accordance with their respective privacy policies, measure website performance, and support advertising and marketing activities. Third party companies may place cookies or deploy similar tracking technologies on users’ devices and may collect data including hashed email addresses for the purposes of advertising matching and attribution. Such processing may include cross-site tracking and the creation of user profiles for advertising and personalisation purposes.

What lawful basis do we rely on to use your personal information?

We rely on the lawful basis of performance of a contract or legitimate business interests for the purposes of using your personal information

Sharing of your personal information

We share your personal information with third party providers who help us provide our Services to you. These include Shopify, Klaviyo and our web hosting providers. We only provide the amount of personal information to these parties which they need to provide the Services and we have contractual provisions in place with them in order to protect your data in line with data protection law and this privacy policy.It is possible that we could merge with another company in the future, if this ever happens we’ll let you know by contacting you and giving you a choice as to whether you would like your data to be passed onto the new company.

How long we keep your personal information for

We retain your personal information for as long as we need it for the purpose for which we’ve collected it. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and other regulatory purposes. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

International transfers of personal data

The personal information that we collect from you may be transferred to and stored at a destination outside the European Union (subject also to any relevant data localisation legislation). It may also be processed by staff operating outside of the EEA who works for us or for one of our suppliers, such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and provision of support services. We will take all reasonable steps necessary to ensure that your personal information is treated securely and in accordance with this privacy policy and Data Protection Law.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – you have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate in cases where we process your data for a legal obligation.

Your right to erasure –you have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – you have the right to object to the processing of your personal information for direct marketing purposes and in other circumstances. If you have a complaint about the way in which we have used your personal information, please email shop@whynowmusic.com and we will address your complaint as soon as possible and within 30 days. If you remain unsatisfied once you have exhausted our complaints procedure, you may make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. (https://www.ico.org.uk)

Changes to this Policy

We may change this Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. This version was last updated April 2026.